Before acting, consider the impact on customers.
Demonstrate professionalism and treat customers with fairness and respect.
Challenge the current way of doing things and offer sound creative alternatives.
Identify opportunities and take the initiative to create new services, avenues and processes.
Work together effectively within and across each department to accomplish shared goals.
Show respect for others and their ideas regardless of department, position or background.
Be open and honest when dealing with others.
Make decisions and act responsibly.
Set clear performance and developmental goals
Maintain a high standard of performance